Privacy Policy
Effective Date: 24 February 2026
Website: https://sereneandshoresresort.com/
Business Name: Serene & Shores Resort
Email: sereneandshoresresort@gmail.com
Phone: 7006431219, 7006771616
1) Introduction
This Privacy Policy explains how Serene & Shores Resort (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or use our website.
2) Information We Collect
We may collect the following information when you use our website or contact us:
Personal information: name, email address, phone number (when you submit an enquiry or contact us)
Booking/enquiry details: dates, number of guests, preferences, and any special requests you share
Technical information: IP address, browser type, device details, pages visited, and referral source
Cookies & usage data: to improve website experience and performance
3) How We Use Your Information
We use your information to:
respond to your enquiries and provide support
manage booking-related communication (if applicable)
improve our website and user experience
maintain security and prevent misuse/fraud
comply with any legal or regulatory requirements
4) Cookies
Our website may use cookies to help the site function properly and to understand visitor behaviour (e.g., traffic and performance insights). You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
5) Sharing of Information
We do not sell your personal information. We may share limited information with trusted third-party providers only when necessary, such as:
website hosting/support partners
analytics tools (to measure traffic and performance)
communication tools used to respond to enquiries
These providers are expected to protect your information and use it only for the required purpose.
6) Data Retention
We keep your information only for as long as needed to respond to enquiries, manage communication, maintain records, or meet legal obligations. After that, data is deleted or securely stored where required.
7) Security
We take reasonable steps to protect your information from unauthorised access, misuse, or disclosure. However, no online platform can guarantee 100% security.
8) Your Rights
You may request to:
access or update your personal information
delete your personal information (where applicable)
withdraw consent for marketing (if any)
To make a request, email us at sereneandshoresresort@gmail.com.
9) Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10) Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
Serene & Shores Resort
Email: sereneandshoresresort@gmail.com
Phone: 7006431219, 7006771616